/digest · week of April 19, 2026

Your book, this week.

Five accounts worth your attention. Click any card to open a pre-seeded brief — the chat already knows the context, so you can skip the “refresh my memory” step and go straight to the hard question.

HEALTHY · Renewing Q3

Acme Industries

Enterprise · last touch 2 days ago · QBR draft shared

start brief →

92% feature adoption — highest in the Enterprise cohort

92%
Feature adoption
+21pp QoQ
412
Weekly active users
+18%
48
NPS
+12
CFO
Billing contact added
new
HEALTHY · Expanding

Globex Corp

Mid-Market · last touch 5 days ago · expansion kickoff scheduled

start brief →

EU region expansion signed — onboarding kicks off next week

Signed
EU addendum
+120 seats
78%
Adoption
+8pp
Priya R.
Champion
stable
3.4M calls/wk
API usage
+42%
AT RISK · Escalation needed

Initech Systems

Enterprise · last touch yesterday · escalation email from champion

start brief →

Support volume up 3x — VP of engineering flagged reliability concerns

17
Tickets 10d
3x baseline
21
Last NPS
-14
Medium
Renewal risk
up from low
Tense
VP Eng mood
flagged
OPPORTUNITY · Case study candidate

Umbrella Co

SMB · last touch 1 week ago · check-in call

start brief →

Upgraded to Growth tier — new CEO is an active user

Growth
Tier
upgraded
Daily
CEO usage
new
~40% ops
Time saved
reported
Likely yes
Case study?
new
WATCH · Quiet quarter

Wonka Industries

Enterprise · last touch 2 months ago · QBR Q1

start brief →

No major changes in Q2 — worth a proactive check-in

68%
Adoption
flat
Same
Exec sponsor
stable
Q3
Renewal window
90 days out
3
Tickets
normal